Viperlink – a Microsoft-certified Gold partner – is guided by a “Best Practice” methodology starting with systems design to pre-installation planning right up to the actual implementation work. The direct impact to your results-based, customized IT infrastructure is a fully functional and consistent setup. Yes, an implementation process that is systematically guided by the idea of deploying technology that works, no matter who installs the IT systems.
The term “Best Practice” is used frequently in such diverse fields as project management, hardware installation, software product development, government administration, the education system, and many other complex scenarios and human endeavors. In truth, a “Best Practice” is simply a technique or methodology that – through experience and research – has proven to be reliable and leads to an expected outcome or the desired result.
Effective Change Management
Throughout the IT outsourcing industry, several “Best Practices” are widely followed. Some of the more commonly used include an iterative development process, requirement management, quality control, and change control management.
An iterative or repetitive development process, which progresses in incremental stages, helps to maintain a focus on manageable tasks, and ensures that earlier stages are successful before the later stages are attempted.
Requirement management addresses the problem of shifting requirements, which is a situation in which the client requests additional changes to the service or product that are beyond the scope of what was originally planned. To guard against this common phenomenon, requirement management employs strategies such as documentation of requirements, sign-offs, and defining specific methodologies.
Quality control is a strategy that defines objective measures for assessing quality throughout the development process – in terms of the service offering or product functionality, reliability, and performance.
Change control is a strategy that seeks to closely monitor changes throughout the iterative process and implementation rollout. Here, prompt documentation ensures that records are intact for changes that have been made, and that unacceptable changes are not made or started.
A “Best Practice” tends to spread or be repeated throughout a field or industry after an actual success situation has been demonstrated. However, you must realize that an actual or demonstrated “Best Practice” mindset can be slow to spread, even within a dynamic organization.
The main barriers to adoption of a “Best Practice” methodology are: a lack of knowledge about current Best Practices; a lack of motivation to make changes involved in their adoption; and a lack of knowledge and skills required to do so.